About Us

Carolina Hearing Doctors were founded in 2007 but date back to 2002 when Dr. Mills was a partner in a regional Audiology practice. Dr. Mills purchased the Clemmons office in March 2007 and established Carolina Hearing Doctors. In April 2007 we opened an additional office in Winston-Salem.

First, it is important to know that we are Audiologists, basically the doctors who manage permanent hearing loss. Both Dr. Mills and Dr. Anna Nichols have the most extensive training available for understanding permanent hearing problems and the treatment options for it. We have committed 7-8 years of formal education to learning how to best help you.  Please click here to read more about how Audiologists are different from other providers that are found in most hearing aid offices (this is really important to understand).

Why do we help hearing?

Close relatives in both our families have significant hearing loss and we’ve seen first-hand the effects of hearing decline. We enjoy helping people stay sharp and engaged because few things impact your life like enjoyable and easy communication with people around you.

We also have a genuine desire to make some meaningful difference in the lives of people. Audiology allows us to serve in a personal way and create an immediate improvement in their lives.  Watch the videos below to hear more from each of us.

Dr. Scott Mills & Dr. Anna Nichols, Doctors of Audiology

Want to see and hear actual examples of how Carolina Hearing Doctors makes that difference for our patients? Check out our video testimonials!

Scott Mills, Au.D.

Doctor of Audiology

History & Education

Originally I am from Maryland and spent much time in both Maryland and our family home place in Arkansas.

In 1984 I graduated with a B.A. in Communication Disorders from Harding University in Searcy, Arkansas. At this Christian college, I gained a life focus of service to others.

Afterward, I received a Master of Arts degree in Audiology from the University of Tennessee.

I practiced audiology for several years before returning to school to earn the Doctor of Audiology degree from the University of Florida, School of Health Sciences.

As an audiologist, I have worked in two ear, nose, and throat physician practices and one specialty ear surgery practice. For several years I co-owned a private audiology practice before opening my own practice in 2007.


I hold a North Carolina license to practice Audiology, am certified by the American Board of Audiology, and a member of these professional organizations:

  • American Academy of Audiology (AAA)
  • North Carolina Audiology Association – President, 2011-2013, the professional organization that represents 650 audiologists in NC.
  • Audiologic Resource Association
  • Academy of Doctors of Audiology

My Philosophy

The general life and professional philosophy that I pursue in this encouragement from the Bible. “Do nothing out of selfish ambition or vain conceit, but in humility consider others better than yourselves. Each of you should look not only to your own interests but also to the interests of others.” Philippians 2:3-4

My Interests

My wife Sue Ann is an important part of Carolina Hearing Doctors and helps me coordinate care for all of our patients. We have been married 30+ years and have three adult children and three adorable grand children.

I am a shepherd in our local church and help oversee the many activities within the congregation.  Since 2006 I have been on the board of directors for Carolina Bible Camp in Mocksville. I serve on the Advisory Board for the Department of Communication Disorders at Harding University, while Sue Ann and I also serve on the Presidents Council at Harding (located in Searcy, Arkansas).

I participant in long distance swimming events and outdoor activities like kayaking, and fishing. In another life I enjoy barbecue smoking and using this hobby to get friends and family together.

My involvement with hearing blends well with my interest in audio electronics and my enjoyment of music.  I enjoy playing the guitar and also like other instruments like banjo and dobro.

Dr. Mills may be contacted at either office or at DrMills@CarolinaHearingDoctors.com.

Anna  Nichols, Au.D.

Doctor of Audiology

History & Education

My husband and I are both originally from Florida and have lived in North Carolina for the past three years.

In 2007 I graduated with a B.A. in Communication Disorders from the University of Central Florida in Orlando, Florida. In 2011 I graduated with a Doctorate in Audiology from Nova Southeastern University in Fort Lauderdale, Florida.

While in graduate school, I did several rotations in private practices and immediately knew my long-term goal was to work in a private practice setting. I completed my Audiology Residency at Wake Forest University Medical Center where I diagnosed and treated hearing loss for both adults and children. Following graduation, I worked at Forsyth Medical Center for two years serving both adults and children.


I hold a North Carolina license to practice Audiology and am board certified by the American Board of Audiology.  I am also an active member of these professional organizations:

  • American Academy of Audiology (AAA)
  • AAA North Carolina Chapter
  • Academy of Doctors of Audiology

My Philosophy

My personal approach to my profession is to give each patient the respect and attention their situation deserves by giving them my absolute undivided interest while they meet with me.  Oftentimes, my patients are nervous about meeting with me because of the potential prospect of learning that they may have some form of hearing loss.  By paying close attention to each patient’s wants and desires, I am pleased that so many of my patients have their hearing and, more importantly, their quality of life restored.

My Interests

My husband Dustin and I have been married for 7+ years and are blessed with two wonderful pre-school aged sons, and a golden retriever named Cabo. We relocated to Winston-Salem in 2014 when I was offered a residency here and have never looked back. We love having both the beach and the mountains so close by and see as much of the state as we can on the weekends. I enjoy running and fitness but am usually found helping my three boys find new adventures to explore.

Paula K. Livingston


Paula is a licensed hearing aid dispenser, certified medical assistant, and all-around excellent customer servant. She works mostly with Dr. Mills and provides many hearing aid maintenance, repair, and instruction services. She will help you with simple hearing aid problems and repairs. Having worked in the audiology arena for over 15 years she is very familiar with most aspects of hearing care.

Paula is a lifelong resident of Forsyth County, has been married for many years, and has two adult children, a son who is a structural inspector in Winston-Salem, and a daughter who is a pharmacist in faraway Albany, New York. Paula is a runner and enjoys her running club, but really enjoys time with her granddaughter and grandson.

Sue Ann Mills


Sue Ann is in charge of our patient and customer experience in our practice. She coordinates all the things that lead people to having a great experience with us. She is the familiar voice that most of our patients know. As Dr. Mills wife, she also keeps him organized in both his working and personal life!

Sue Ann enjoys gardening, quietly helping others and being ‘crafty.’

Kelly Garcia


Kelly is our part-time receptionist who is the voice you may hear on the phone or smile you may see in the office. Originally from New Hampshire, Kelly has lived in Winston-Salem for many years. She has been married for many years to Ernie and has two sons, one an officer in the Navy, and the other who is a youth minister in Raleigh.

Kelly is a certified fitness instructor and can be found teaching many fitness and Zumba classes around Winston-Salem.

Charities We Support

We support several local charities with donations of money and volunteer time.  It is important that we serve the needs of those needing it most.  By purchasing services from us, you directly impact all of these good local works:

  • Samaritan Ministries
  • Winston-Salem Symphony
  • Make-A-Wish of North Carolina
  • Ronald McDonald House of Winston-Salem
  • The Little Theater of Winston-Salem
  • Senior Citizens of Forsyth County
  • Carolina Bible Camp