About Us

Carolina Hearing Doctors has a long history that starts back in 2002 when Dr. Mills opened an audiology office in Clemmons, the first private audiology practice in the area. In 2007 the Winston-Salem office was opened and Carolina Hearing Doctors was established.

First, it is important to know that we are Audiologists, basically the doctors who manage permanent hearing loss. Dr. Mills has the most extensive training available for understanding permanent hearing problems and the treatment options for it. We have committed 7-8 years of formal education to learning how to best help you.  Please click here to read more about how Audiologists are different from other providers that are found in most hearing aid offices (this is really important to understand).

Why do we help hearing?

Close family members have significant hearing loss and we’ve seen first-hand the effects of hearing decline. We enjoy helping people stay sharp and engaged because few things impact your life like enjoyable and easy communication with people around you.

We also have a genuine desire to make some meaningful difference in the lives of people. Audiology allows us to serve in a personal way and create an immediate improvement in their lives.  Watch the videos below to hear more from each of us.

Scott Mills, Au.D. amp;, Doctor of Audiology

Want to see and hear actual examples of how Carolina Hearing Doctors makes that difference for our patients? Check out our video testimonials!

Scott Mills, Au.D.

Doctor of Audiology

History & Education

Originally I am from Maryland and spent much time in both Maryland and our family home place in Arkansas.

In 1984 I graduated with a B.A. in Communication Disorders from Harding University in Searcy, Arkansas. At this Christian college, I gained a life focus of service to others.

Afterward, I received a Masters degree in Audiology from the University of Tennessee.

I practiced audiology for several years before returning to school to earn the Doctor of Audiology degree from the University of Florida, School of Health Sciences.

As an audiologist, I have worked in two ear, nose, and throat physician practices and one specialty ear surgery practice. For several years I co-owned a private audiology practice before opening my own practice in 2007.


I hold a North Carolina license to practice Audiology, am certified by the American Board of Audiology, and a member of these professional organizations:

  • American Academy of Audiology (AAA)
  • North Carolina Audiology Association – President, 2011-2013, the professional organization that represents 650 audiologists in NC.
  • Audiologic Resource Association
  • Academy of Doctors of Audiology

My Philosophy

The general life and professional philosophy that I pursue in this encouragement from the Bible. “Do nothing out of selfish ambition or vain conceit, but in humility consider others better than yourselves. Each of you should look not only to your own interests but also to the interests of others.” Philippians 2:3-4

My Interests

My wife Sue Ann is an important part of Carolina Hearing Doctors and helps me coordinate care for all of our patients. We have been married 30+ years and have three adult children and three adorable grand children.

I am a shepherd in our local church and help oversee the many activities within the congregation. I have been on the board of directors for Carolina Bible Camp in Mocksville. I serve on the Advisory Board for the Department of Communication Disorders at Harding University, while Sue Ann and I also serve on the Presidents Council at Harding (located in Searcy, Arkansas).

I participant in long distance swimming events and outdoor activities like kayaking, and fishing. In another life I enjoy barbecue smoking and using this hobby to get friends and family together.

My involvement with hearing blends well with my interest in audio electronics and my enjoyment of music.  I enjoy playing the guitar and also like other instruments like banjo and dobro.

Dr. Mills may be contacted at either office or at DrMills@CarolinaHearingDoctors.com.

Kim Hobson, M.A., Audiologist

History & Education

I am from Clyde, NC a small mountain town west of Asheville, NC.

  • B.S. in Communication Disorders from Western Carolina University, Cullowhee, NC
  • M.A. in Audiology from the University of Tennessee, Knoxville, TN

As an audiologist I worked in a medical ear, nose, and throat practice in Winston-Salem for 22 years and have extensive experience in medical audiology. I transitioned into private practice in 2023 to focus more on my own specialty, meeting the needs of people with permanent hearing loss.


  • Audiology License – North Carolina
  • Hearing Aid Dispensers License – North Carolina
  • Member, American Speech-Language Hearing Association (ASHA)
  • Member, North Carolina Audiology Association

My Philosophy

Providing the best audiology and hearing care to my patients is so important and I believe that this is best accomplished by being a listener, an encourager, and to demonstrate kindness. There are many days when those things are as meaningful as programming hearing aids properly. As a Christian I feel called to look like Jesus in all aspects of life and this carries into my work with my patients and coworkers.

My Interests

My husband and I have been happily married for 18 years and we have one high-school aged son. We share our home with two fur babies, a black lab and Bichon frise/shih tzu mix. We are active members at Center Grove Church and in my spare time I enjoy quality time with my family and friends, group exercise, and exploring new places or activities.

Paula K. Livingston


Paula is a licensed hearing aid dispenser, certified medical assistant, and all-around excellent customer servant. She works mostly with Dr. Mills and provides many hearing aid maintenance, repair, and instruction services. She will help you with simple hearing aid problems and repairs. Having worked in the audiology arena for over 15 years she is very familiar with most aspects of hearing care.

Paula is a lifelong resident of Forsyth County, has been married for many years, and has two adult children, a son who is a structural inspector in Winston-Salem, and a daughter who is a pharmacist in faraway Albany, New York. Paula is a runner and enjoys her running club, but really enjoys time with her granddaughter and grandsons.

Sue Ann Mills


Sue Ann is in charge of our patient and customer experience in our practice. She coordinates all the things that lead people to having a great experience with us. As Dr. Mills wife, she also keeps him organized in both his working and personal life!
Sue Ann enjoys her grandchildren, mission work in Ukraine, and being ‘crafty.’

Kelly Garcia


Kelly is our part-time receptionist who is the voice you may hear on the phone or smile you may see in the office. Originally from New Hampshire, Kelly has lived in Winston-Salem for many years. She has been married for many years to Ernie and has two sons and two adopted daughters.
Kelly is a certified fitness instructor and can be found teaching many fitness and Zumba classes around Winston-Salem.

Cindy Liddell


Cindy is our Patient Care Coordinator and the voice you’ll commonly hear on the telephone. She is a California native but has lived with her family in Lexington for over 25 years. Her husband works for Earnhardt Childress Racing and they have two grown children and a grandson in the area. In her spare time Cindy enjoys spending time baking cookies to share with friends and spending time with her family. She has also started the never ending task of a home remodel.

Charities We Support

We support several local charities with donations of money and volunteer time. It is important that we serve the needs of those needing it most.  By purchasing services from us, you directly impact all of these good local works:

  • Samaritan Ministries
  • Winston-Salem Symphony
  • Make-A-Wish of North Carolina
  • Ronald McDonald House of Winston-Salem
  • Senior Citizens of Forsyth County
  • Carolina Bible Camp