About Us

Carolina Hearing Doctors has a long history that starts back in 2002 when Dr. Mills opened an audiology office in Clemmons, the first private audiology practice in the area. In 2007 the Winston-Salem office was opened and Carolina Hearing Doctors was established.

First, it is important to know that we are Audiologists, basically the doctors who manage permanent hearing loss. Both Dr. Mills and Dr. Emma Chesnut have the most extensive training available for understanding permanent hearing problems and the treatment options for it. We have committed 7-8 years of formal education to learning how to best help you.  Please click here to read more about how Audiologists are different from other providers that are found in most hearing aid offices (this is really important to understand).

Why do we help hearing?

Close family members have significant hearing loss and we’ve seen first-hand the effects of hearing decline. We enjoy helping people stay sharp and engaged because few things impact your life like enjoyable and easy communication with people around you.

We also have a genuine desire to make some meaningful difference in the lives of people. Audiology allows us to serve in a personal way and create an immediate improvement in their lives.  Watch the videos below to hear more from each of us.

Dr. Scott Mills & Dr. Emma Chesnut, Doctors of Audiology

Want to see and hear actual examples of how Carolina Hearing Doctors makes that difference for our patients? Check out our video testimonials!

Scott Mills, Au.D.

Doctor of Audiology

History & Education

Originally I am from Maryland and spent much time in both Maryland and our family home place in Arkansas.

In 1984 I graduated with a B.A. in Communication Disorders from Harding University in Searcy, Arkansas. At this Christian college, I gained a life focus of service to others.

Afterward, I received a Master of Arts degree in Audiology from the University of Tennessee.

I practiced audiology for several years before returning to school to earn the Doctor of Audiology degree from the University of Florida, School of Health Sciences.

As an audiologist, I have worked in two ear, nose, and throat physician practices and one specialty ear surgery practice. For several years I co-owned a private audiology practice before opening my own practice in 2007.


I hold a North Carolina license to practice Audiology, am certified by the American Board of Audiology, and a member of these professional organizations:

  • American Academy of Audiology (AAA)
  • North Carolina Audiology Association – President, 2011-2013, the professional organization that represents 650 audiologists in NC.
  • Audiologic Resource Association
  • Academy of Doctors of Audiology

My Philosophy

The general life and professional philosophy that I pursue in this encouragement from the Bible. “Do nothing out of selfish ambition or vain conceit, but in humility consider others better than yourselves. Each of you should look not only to your own interests but also to the interests of others.” Philippians 2:3-4

My Interests

My wife Sue Ann is an important part of Carolina Hearing Doctors and helps me coordinate care for all of our patients. We have been married 30+ years and have three adult children and three adorable grand children.

I am a shepherd in our local church and help oversee the many activities within the congregation.  Since 2006 I have been on the board of directors for Carolina Bible Camp in Mocksville. I serve on the Advisory Board for the Department of Communication Disorders at Harding University, while Sue Ann and I also serve on the Presidents Council at Harding (located in Searcy, Arkansas).

I participant in long distance swimming events and outdoor activities like kayaking, and fishing. In another life I enjoy barbecue smoking and using this hobby to get friends and family together.

My involvement with hearing blends well with my interest in audio electronics and my enjoyment of music.  I enjoy playing the guitar and also like other instruments like banjo and dobro.

Dr. Mills may be contacted at either office or at DrMills@CarolinaHearingDoctors.com.

Emma Chesnut, Au.D.

Doctor of Audiology

History & Education

I am a native of Statesville, NC and have called Winston-Salem home since 2016.

I graduated with a B.A. in Communication Sciences and Disorders and a Minor in Psychology from Appalachian State University then earned a Doctorate in Audiology from East Tennessee State University, with honors.

I completed by fellowship at the Veterans Administration Hospital in Durham and continued my career in the Audiology Dept at the Veterans Medical Center in Kernersville for 5 years. In this role I delivered audiology care to thousands of Veterans to address their hearing and ear needs and found a genuine calling in helping adults overcome the challenges of hearing loss. My supervisors at the VA recognized my efforts with the Award for Outstanding Patient Care.


I hold a North Carolina license to practice Audiology and am holder of the Certificate of Clinical Competence by the American Speech Language Hearing Association. I am also an active member of these professional organizations:

  • American Speech Language Hearing Association
  • North Carolina Audiology Association

My Philosophy

The complexities of permanent hearing loss and treatment can be hard to navigate. As an audiologist I focus on tailoring treatment to the unique needs, experiences, and lifestyles of individual people. My patients and their loved ones deserve dedicated and compassionate support through the hearing improvement journey. Hearing and sound can influence our lives, moods, and overall well-being in so many ways.
Coming from a tightly knit family and being a classically trained pianist myself, family relationships and sound have played a crucial role in my own quality of life. It is my true joy and honor to help my patients hear their loved ones and other meaningful sounds in their lives.

My Interests

My incredible husband and I have one precious son and sweet “dog-ter” (dog daughter). In addition to spending time with my family, I love playing the piano, photographing nature, baking cheesecakes, reading, swimming, and a variety of outdoor activities. I adore anything Halloween and Appalachian State. My favorite song is “September” by Earth, Wind & Fire ~ the 21st of September is like a holiday in our house! I twice have camped my way through 21 states in the US, traveled to over half of the states, and hope to someday make it to all 50.

Paula K. Livingston


Paula is a licensed hearing aid dispenser, certified medical assistant, and all-around excellent customer servant. She works mostly with Dr. Mills and provides many hearing aid maintenance, repair, and instruction services. She will help you with simple hearing aid problems and repairs. Having worked in the audiology arena for over 15 years she is very familiar with most aspects of hearing care.

Paula is a lifelong resident of Forsyth County, has been married for many years, and has two adult children, a son who is a structural inspector in Winston-Salem, and a daughter who is a pharmacist in faraway Albany, New York. Paula is a runner and enjoys her running club, but really enjoys time with her granddaughter and grandson.

Sue Ann Mills


Sue Ann is in charge of our patient and customer experience in our practice. She coordinates all the things that lead people to having a great experience with us. As Dr. Mills wife, she also keeps him organized in both his working and personal life!
Sue Ann enjoys her grandchildren, mission work in Ukraine, and being ‘crafty.’

Kelly Garcia


Kelly is our part-time receptionist who is the voice you may hear on the phone or smile you may see in the office. Originally from New Hampshire, Kelly has lived in Winston-Salem for many years. She has been married for many years to Ernie and has two sons, one an officer in the Navy, and the other who is a minister in Raleigh.

Kelly is a certified fitness instructor and can be found teaching many fitness and Zumba classes around Winston-Salem.

Mary Curtis Broome

Mary Curtis is from South Carolina but has made Winston-Salem her home for 34 years. She is married to Bill and they have two adult daughters and precious grandson with another grandbaby on the way. In her spare time Mary Curtis enjoys reading, Bible study and volunteering at church and the community.

Charities We Support

We support several local charities with donations of money and volunteer time.  It is important that we serve the needs of those needing it most.  By purchasing services from us, you directly impact all of these good local works:

  • Samaritan Ministries
  • Winston-Salem Symphony
  • Make-A-Wish of North Carolina
  • Ronald McDonald House of Winston-Salem
  • The Little Theater of Winston-Salem
  • Senior Citizens of Forsyth County
  • Carolina Bible Camp